Terms and conditions




    Last Updated: 31/10/2025


    Hairtrip. (“Hairtrip,” “we,” “us,” or “our”) is a service and brand owned and operated by Naplit Limited, a company registered in the United Kingdom. By accessing or using our website and services, you agree to these Terms & Conditions (“Terms”). If you do not agree, do not use our services.


    1. Service Description


    Hairtrip provides AI-powered hairstyle simulations and visual suggestions based on photos submitted by users. Users purchase credits to generate a set number of hairstyle previews.


    The service is provided for entertainment and inspiration only. Results may not reflect real-world outcomes.


    2. Eligibility


    To use Hairtrip, you must:

    • Be at least 18 years old

    • Upload only your own photo or have lawful permission to upload the photo

    • Have the legal capacity to enter a binding agreement under UK law


    3. User Responsibilities


    You agree that you will not:

    • Upload images you do not have rights to use

    • Upload images of others without consent

    • Upload harmful, violent, explicit, or unlawful content

    • Attempt to bypass, replicate, or interfere with our service or systems

    • We may suspend or remove content or accounts that violate these Terms.


    4. Purchases, Credits & Expiration

    • Credits must be purchased to generate AI simulations

    • All purchases are final and non-refundable, except where required by UK law

    • Credits expire 3 months (90 days) from the date of purchase

    • Prices may change, but changes do not affect previously purchased credits

    If the system fails and simulations are not delivered, we may issue replacement credits at our discretion.


    5. Use of Photos & Content


    By uploading a photo, you grant us a limited license to:

    • Process and analyse the image for the sole purpose of generating hairstyle simulations

    • Display the generated results to you

    We do not sell, publicly display, or share your images.

    Photos may be temporarily stored for processing and quality improvement. You may request deletion by contacting support.


    6. Ownership & Intellectual Property


    All platform content, tools, and generated images (excluding your uploaded photo) remain the intellectual property of Hairtrip / Naplit Limited.

    You are granted a personal, non-commercial license to use the generated results.

    You may not copy, resell, disclose, or reuse our tools, code, or simulations without written permission.


    7. No Guarantee or Professional Advice


    Hairtrip is intended as an entertainment and inspiration tool.
    We do not guarantee:

    • Accuracy of hairstyle results

    • That results will match actual haircut outcomes

    • Uninterrupted or error-free service

    You assume responsibility for any decisions based on the results.


    8. Refund Policy


    All purchases are non-refundable.
    Refunds are only provided if required by UK law or in the case of a verified billing error.


    9. Account Termination


    We may suspend or terminate accounts for violations of these Terms, fraud, or misuse.
    You may request account deletion at any time.


    10. Limitation of Liability


    To the fullest extent permitted by UK law, Naplit Limited and Hairtrip are not liable for:

    • Indirect or consequential damages

    • Loss of data or content

    • Real-world hair results or dissatisfaction with appearance simulations

    Liability will not exceed the amount you paid in the 90 days prior to the claim.


    11. Governing Law


    These Terms are governed by the laws of England and Wales.
    Disputes will be handled by the courts of England and Wales.


    12. Amendments


    We may update these Terms periodically. Continued use of the service after changes constitutes acceptance.


    13. Contact Information


    For support or legal inquiries:

    📧 info@naplit.com

    📍 Naplit Limited – Dragon House Princes Way, Bridgend Industrial Estate, Bridgend, Wales, CF31 3AQ - Wales, United Kingdom